User Accounts and Management

Full-featured user account system requiring login for program and testing access. Login system enables tracking and reporting of usage, save and return to training programs, and recording of transcripts and certificates.

• Free user account system
• Custom user registration fields tied to content serving, research, and marketing objectives
• Full geographic options for international registrations
• Multiple user roles to customize access to platform features, including content reviewers, instructors (individualized by class), secondary reporting viewers, admins, and superadmins
• Searchable user database
• Complete user records tied to user usage, including certificates earned, support ticket history, program registrations, user events, and roles
• Automatic password recovery system with provision for recovery to a different email than used for registration
• User-initiated and admin-initiated account merging
• Full user access to update their profile as details change, including email address/username
• Admin override of user profile fields content
• Secondary reporting opt-in